General Feature Requests

At the moment it feels like the MSP platform is a second class citizen when it comes to PMPC and nothing stops our customers for just saying no and signing up to Enterprise Why are there so many features with Enterprise outright missing from the M...

It would be helpful to be able to change the format of alerts, or provide a json formatted webhook for alerts in other platforms (eg ServiceNow)

We propose adding an End-of-Support (EOS) tracking feature to Patch My PC’s platform. This functionality would identify applications nearing or past their vendor support dates and provide actionable insights for IT teams to maintain compliance and...

With Patch My PC agent now available, it’d be great to include interactive remote control for devices like other industry platforms used for remote support. Support teams can benefit from having to use one platform for support and patching. Enable...

Add a button to report an app that refuses to update.

It would be useful to have an API we can query or even a CSV that is being updated like the supported products for the Catalog Release History so we can script our own notifications when there is an update or a CVE for one of the applications in o...

The notification title automatically concatenates: App Vendor + App Name + App Version This results in long, cluttered titles that reduce readability and user experience. Please allow full customisation of the notification title text, including: ...

Many clients face issues when republishing apps with new customizations using Publisher or Patch My PC Cloud, as the new configurations/settings do not apply if the user already has the same version of the app installed. This proposal suggests add...

We would like to be able to assign apps in our App Sets to required and available within the same App Set. These apps are required for our customers but we want to make them available so users have a complete overview in their company portal of al...

Most of the application packages include an .ico file that can be extracted for use with a deployment. We currently have to convert the .ico to a .jpg or .gif or use a screenshot of the applications' icon. Adding an auto-conversion or the ability ...