Reporting (Advanced Insights)

Our IT would find it useful to be able to add additional columns, for example in hardware -> displays if they could add the monitors serial numbers this would be very handy rather then having to go through the additional clicks to get the infor...

We want to be able to send the data gathered by this tool automatically or Query it directly to/by other systems. For example, we would like to update data in a CMDB or use the data in Service Now CIs.We could query the new HWI tables directly, bu...

I've often toyed with the idea of having some sort of version control for our task sequences. It would be nice if there was a way to keep track of what changes were made in which task sequence and by who.

Can we get a detailed report that lists the client name along with username and application name for the user installed apps.

It would be great to be able to check software licensing compliance in the dashboard. This might be via uploading something such as a Microsoft Licensing Statement (MLS), .CSV, or manual entry of total purchased licences for particular software. T...

It would be useful to get proactive alerts from the threat analytics dashboard to advise of vulnerabilities from 3rd party products in our environment, so we can then assess and act accordingly.

University of Toronto Mississauga is looking to integrate ServiceNow API with advance insights that can pull the live data to its dashboard on a weekly/monthly basis.

Allow a user to select the first dashboard they are shown when they log into the application

Customer wanted information about devices that couldn't be processed because it was missing data e.g we log missing serial numbers for dell.

Add a toggle to remove metadata only updates from software updates compliance.