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Patch My PC Feature and Application Request

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31 VOTE
Status SHIPPED
Categories Application Request
Created by Guest
Created on May 13, 2021

Add support for Genesys Purecloud software

Our company's call center uses this software to field general customer service PSTN calls. Genesys releases updates several times each month and due to the fact that we don't allow users to be admins on their machines, they are unable to install the updates themselves. Also, due to COVID, many users are now working remotely. Adding this to the PMP catalog will allow us to push updates to machines more regularly.

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  • Eric Mullinax
    Reply
    |
    Jul 14, 2021

    This! Here's is the link to the binaries https://apps.mypurecloud.com/directory-windows/

  • +16
18 VOTE

Genesys Cloud for Windows

Merged
This is a cloud based call center software for customer service reps. With people working from home more companies are using this. A simple install but would still be alot easier to update via patch my pc.
Chris H almost 3 years ago in Application Request 1 SHIPPED