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Patch My PC Ideas & Feedback

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208 VOTE
Status CONSIDERING / BACKLOG
Created by Brandon Kahle
Created on Mar 3, 2022

App Request for HP Support Assistant for PC

This App is used by our Help Desk to verify if drivers need to be updated on workstations when end users call in about sound or network issues or if the end user damages their workstation they can easily determine if the laptop is under warranty to see if they can submit a warranty request. This product would benefit any users that use HP workstations.

  • ADMIN RESPONSE
    Aug 8, 2025

    The HP Support Assistant installer does not include an Add/Remove Programs (ARP) entry in the registry. This non-standard installer prevents our current detection methods from working properly and we are unable to support products that require file version detection at this time.

    Please upvote the following idea to enable support for file version detection: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-1591

  • +119
22 VOTE

Can you add HP Support Assistant

Merged
This app would make things really easy for us.
Peter Svensson 8 months ago in Commercial Apps (Windows) 0 CONSIDERING / BACKLOG
84 VOTE

HP scanning software

Merged
Scanning Software
Guest over 3 years ago in Commercial Apps (Windows) 0 CONSIDERING / BACKLOG