Patch My PC Feature and Application Request
A community where customers and the community can provide feedback to make a better product for everyone! For more details on how we prioritize request, please see:
A community where customers and the community can provide feedback to make a better product for everyone! For more details on how we prioritize request, please see:
the new logitech option plus https://www.logitech.com/en-us/software/logi-options-plus.html
This is running a few versions behind now. How can we request updates for new installs please?
Sorry, the software updated itself and now it works.
There are Problems, when u try to install the needed Plugins for the Word, Excel and PowerPoint.
I get a prompt to enter admin data for it.
Dear sender,
Thank you for your message. I am currently out of the office with no access to my Email.
If you are in need of technical support, please open a support case. This will ensure that your issue is promptly addressed.
Best regards,
Liviu Barbat � Customer Success Engineer
Rate Your Experience: Great | Good | Poor
Learn More: Live Demo | Setup Call | Review Call | Trial | Quote
Follow Us: Twitter | LinkedIn
Sales and Support: + 1-866-343-3083
Good News! Logi Options+ (Offline) has been added to the catalog as of today - https://patchmypc.com/patch-my-pc-catalog-update-06-01-23
Here's the update we received from the Logi Options+ team:
The new offline installer (1.42 version) will be available from the 24th May and we will update the FAQ here with the latest version for them to download: https://prosupport.logi.com/hc/en-us/articles/10991109278871-Logitech-Options-Offline-Installer
This version will include 2 features and a couple of hotfixes:
Upgrade features - so that ITDM is able to remotely update options+ from 1.30 to 1.42 and all other versions after that through SCCM, InTune or Jamf. Users will not see the update and users will not be interrupted during the update either once the ITDM deploys a new version to computers.
Features that require internet connection - there are a couple of areas that we will be hiding within Options+ that require an internet connection to function: Logi ID, Analytics, Backup and Restore, and Flow.
Bug fixes are mainly for SCCM remote deployment of options+, in version 1.30, there was an issue with SCCM extracting the files and so in some cases the deployment failed. Plus we have resolved multiple hangs and other minor improvements.
We will have another look at the offline installer this week.
Shared this thread with our Logitech account reps to make internal teams aware.
Hi Liviu
Why you don't just rely on the available offline versions when it comes to upgrades and make the from logitrech public available versions available in the PMP Catalog? So you never have to care about getting the installier setup files from Logitech. If they aren't available, you can refer customers directly to logitech... Do you already have at least 2 versions of the offline installer to test the update?
Regards Patrik
A quick update. We reported to Logitech that the offline installer version is not the same as the online installer (this one gets updated more often). Unfortunately, it's very difficult to make progress on this.
If anyone would like to report it as well, the more reports, the better.
Hello Community. We need your help.
Logitech updated their release notes to notify that a newer version has been released (actually, 2 new ones, Jan 30th and Feb 3rd). However, their download link was never updated for their offline installer.
We opened a support case with them last week, but we received nothing.
If you have the time, please open a support case as well. The more the merrier.
👍
Thank you for sharing those installers.
We do appreciate how everyone in the PMPC community pitches in when it comes to new apps.
When it comes to this app, these installers will go online to download files and install the product. We do have to take into account the customers that don't have to a internet connection on their devices, the app will fail to install.
Logitech offer an offline installer for this app, that is the one we would like to use.
https://prosupport.logi.com/hc/en-us/articles/10991109278871-Logitech-Options-Offline-Installer
As soon as there will be a newer version, we will add this one. Thank you for understanding.
SHA256 for the Softonic.com download from the comment from 23. january by "Henko TerBlanche" can be verified with what was in the Winget-Pkgs manifest.
v1.28.542 for instance:
https://github.com/microsoft/winget-pkgs/pull/91452/commits/15a7d06bbe063baf6ff76dcd077030cfdfc31929
uploaded to the sharepoint......
We try not to release new apps without testing them first, as if the upgrade process is not working properly, it can break things.
Please also upload previous versions only if they were downloaded from the official website.
Just adding my 2 cents:
We would also really love to have this app. Sorry, I don't have an older version to upload, but I understand why you'd like an older version for testing.
It seems you can download an older v1.24.2581 here:
https://logi-options-plus.en.softonic.com/
I will try to upload it now. Thanks in advance!
How about releasing it without the upgrade option first? Just like Arduino Studio. Since we don't know when the next version comes out.
We are still waiting for the vendor to release a newer version or for someone to upload an older version, so we may test the upgrade process.
Any ETA on this