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3 VOTE
Status NO GO :(
Categories Application Request
Created by Ben Whitmore
Created on Aug 5, 2022

Add SonicWall Global VPN Client

This idea has been split from an original idea that requested both NetExtender and the Global VPN Client (GVC)

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  • Admin
    Ben Whitmore
    Reply
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    Aug 11, 2022

    Unfortunately is is not possible to add this app to our catalog at this time

    The Global VPN Client is only downloadable in executable format. This appears to be a self extracting RAR file that does not support any, known, silent install switches. This makes it impossible to distribute throughout the enterprise - directly from the download URL, without first an admin having to extract the MSI.

    If we were able to manually extract the MSI to distribute - we would then encounter another issue. The MSI uninstallation information is correctly stored in the "HKLM/Software/Microsoft/Windows/CurrentVersion/Uninstall" key. Unfortunately the MSI Product Code is not updated between releases which makes it difficult to track releases on the client. Another common way to track the version installed from that key is to look at the DisplayVersion String. Unfortunately, the Global VPN Client only includes the major.minor version information in this key. For example, version 4.10.7.1117 and 4.10.7.1424 both show the DisplayVersion as 4.10.7.

    I have requested the following from SonicWall:-


    1. An MSI version of the Global VPN Client is made available

    2. The MSI Product code is changed between versions

    3. The correct major.minor.build information is added to the Uninstall registry key at "HKLM/Software/Microsoft/Windows/CurrentVersion/Uninstall" as per https://docs.microsoft.com/en-us/windows/win32/msi/productversion

  • Admin
    Ben Whitmore
    Reply
    |
    Aug 5, 2022

    Split request from original request. Original Idea is tracking NetExtender and this idea is tracking the Global VPN Client.

    Original Request is here
    https://ideas.patchmypc.com/ideas/PATCHMYPC-I-910