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28 VOTE
Status SHIPPED
Categories Application Request
Created by Benito Silva
Created on Jul 16, 2019

Cisco Webex Meetings Desktop App

Please add security updates

  • Attach files
  • Alex Summers
    Reply
    |
    Sep 30, 2019

    With WebEx, each instance/site gets updated gradually. Not all sites are running version 39.8 yet. For example, I'm still running 39.7 and forcing an update will do nothing until my site is updated by Cisco.  

  • Adam Muldoon
    Reply
    |
    Sep 30, 2019

    No that is directly through the webex app. Do you know when 39.8 was released?

  • Admin
    Justin Chalfant
    Reply
    |
    Sep 30, 2019

    Hmm, we haven't seen that before. Are you maybe pointing to some custom update server?

  • Adam Muldoon
    Reply
    |
    Sep 30, 2019

    Hey Justin,

    Just a heads up. This is the message received when trying to update Webex meetings through the app itself. Does 39.8.0.854 need to be manually installed?

  • Admin
    Justin Chalfant
    Reply
    |
    Sep 29, 2019

    We added this today, but please see below:

    NOTE: Due to issues with auto-removal of older versions of WebEx Meetings, this update will only upgrade version 39.8.0.854 or newer of WebEx Meetings

  • Admin
    Justin Chalfant
    Reply
    |
    Sep 28, 2019

    Hi All,

    We started running some in-depth testing on this product. It seems it won't successfully update previous versions unless the previous version is manually uninstalled before the latest MSI is run.

    In our test, the new update fails with the following line in the MSI:

    Property(S): AppRunning_Warning = You must close the following applications before uninstalling Cisco Webex Meetings Desktop App:

    Logs attached. Please let us know if anyone knows a command line or option that allows the upgrade to auto-remove previous versions successfully only using the latest MSI.

    We will be marking this as INCOMPATIBLE for now.

    From guide: https://www.cisco.com/c/dam/en/us/td/docs/collaboration/webex_centers/esp/webex_b_it-administrator-guide-mass-deployment-desktop-app.pdf

    Uninstallation must use the original installation package for the first time, even when the Webex Meetings desktop app gets updated to a later version after mass deployment. If there are multiple versions, you need to perform an uninstallation for each version currently installed

  • Admin
    Justin Chalfant
    Reply
    |
    Sep 22, 2019

    We will evaluate these soon. Any chance any of you who have packaged this as an application and could provide some of the details mentioned here https://patchmypc.com/forum/index.php?topic=2790.0

  • +14
13 VOTE

Request support for Cisco Webex Meetings Desktop App

Merged
Widely used video conferencing and collaboration tool that gets updated frequently enough to fit the catalog model
Guest over 4 years ago in Application Request 0 SHIPPED