Skip to Main Content
Patch My PC Feature and Application Request

A community where customers and the community can provide feedback to make a better product for everyone! For more details on how we prioritize request, please see:

43 VOTE
Status SHIPPED
Categories Application Request
Created by Benito Silva
Created on Jul 16, 2019

Webex Productivity Tools

Please add security updates

  • Attach files
  • Admin
    Andrew Jimenez
    Reply
    |
    Mar 24, 2020

    This has been added to the products list for selection, and will be live after today's (2/24/2020) catalog update!

  • Admin
    Andrew Jimenez
    Reply
    |
    Mar 23, 2020

    Seems like you need an account to get a link, but it was easy enough to grab. Testing this app soon.

  • Rob Sheppard
    Reply
    |
    Mar 20, 2020

    I don't believe you need an account to download the Webex Meeting and Productivity Tools MSIs. I don't want to share my company's URL publicly, but I can supply ours privately, if you need a URL.

    @Andrew - I'm on the Windows Admins Discord, if you want I can reach out to you there.

  • Admin
    Andrew Jimenez
    Reply
    |
    Mar 19, 2020

    Moving this to planned, as it seems to be an important component of Webex Meetings.

  • Roger M
    Reply
    |
    Feb 4, 2020

    Also, as a side note, for enterprises that generally need updates for Webex Meetings, this is also a requirement too since this is the application used to create the meetings.

  • Roger M
    Reply
    |
    Feb 4, 2020

    1) Product and vendor name - Cisco WebEx Productivity Tools

    2) Public download URL for the latest offline installer. A product whose download is behind a paywall is not supported - https://help.webex.com/en-us/nby4rwy/Install-and-Set-Up-Webex-Productivity-Tools-for-Windows  These are the download instructions.  An account is required to access the download page but you are not required to pay to create an account and download the application.


    3) Download URL for an older versions offline installer (If Available) - Unsure if there is one.


    4) Silent installation switch with "no restart" switch - The installation is a MSI.  /qn /norestart works here


    5) Download page - Please see bullet 2
    6) Release notes page - On the same page as the downloads web page.  Under the main header, there is the text "Version Information" with an "i" encased in a circle next to it.  Clicking on the "i" will take you to the release notes page.

  • Guest
    Reply
    |
    Jan 16, 2020

    This should work:  https://akamaicdn.webex.com/upgradeserver/client/ptool/39.10.2/msi/webexplugin.msi

  • Admin
    Justin Chalfant
    Reply
    |
    Jan 16, 2020

    Do you have a previous version we could use for testing?

  • Guest
    Reply
    |
    Jan 16, 2020
  • Admin
    Justin Chalfant
    Reply
    |
    Dec 24, 2019

    Sorry, nothing yet, we are all focusing on Intune support the the moment.

  • Guest
    Reply
    |
    Dec 24, 2019

    any update ?

    you added webex meeting, but productivity tool contains plugin to outlook/ lotus etc - it is important

    also you have problem on site with cert chain, - look on https://www.ssllabs.com/ssltest/  and write your url site.

    Regards :-)

  • Paul Andrews
    Reply
    |
    Dec 6, 2019

    It also appears that if the Productivity Tools are installed along with the Desktop App, if the Desktop App the Productivity Tools must also be updated to retain Office Integration.

     

    https://www.cisco.com/c/dam/en/us/td/docs/collaboration/webex_centers/esp/cisco_webex_meetings_it_administrator_mass_deployment_guide.pdf

     

  • Paul Andrews
    Reply
    |
    Dec 6, 2019

    It appears that after the release of Webex Meetings 39.10 the desktop app no longer includes integrations with Microsoft Outlook, Microsoft Office, or other applications. In fact when you install the latest version of the Webex Meetings desktop app (available through Patch My PC), any previous versions of those integrations will be uninstalled. To install those integrations, download Cisco Webex Productivity Tools.

     

    Have not been able to find a direct download to the latest tool, it seems that each tenant has their own release. The most current release that included the Productivity Tools was found at https://apple.webex.com/webappng/sites/apple/dashboard/download.

     

    They are currently using release 39.10.4.5. The release on Akamai seems to fluxate and is not always considered stable.

     

    Release notes can be found here: https://help.webex.com/en-us/n0mq1ae/Latest-Releases-Overview-for-Cisco-Webex-Meetings

  • Admin
    Justin Chalfant
    Reply
    |
    Nov 6, 2019

    Nothing yet, sorry.

  • Guest
    Reply
    |
    Nov 6, 2019

    any update / progress ?

  • Admin
    Justin Chalfant
    Reply
    |
    Sep 22, 2019

    We will evaluate these soon. Any chance any of you who have packaged this as an application and could provide some of the details mentioned here https://patchmypc.com/forum/index.php?topic=2790.0

  • +21