A community where customers and the community can provide feedback to make a better product for everyone! For more details on how we prioritize request, please see:
Slack and Teams are fantastic first providers to support. In addition to those providers, many businesses and private users may be using other common chat/messaging platforms.
Discord (highest personal priority)
RocketChat
Zoho Cliq
NextCloud
OwnCloud
Google Chat (Messages, Hangouts, whatever they may call it in 3 more years)
Reporting has moved to Adv. Insights. Please give that a look and if you have any further Feature improvements, pop those in :)