Patch My PC Feature and Application Request

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Status SHIPPED
Categories Patch My PC Publisher
Created by Pepijn Vermeersch
Created on Sep 6, 2019

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Merged idea
This idea has been merged into another idea. To comment or vote on this idea, please visit PATCHMYPC-I-379 Add Process Check in Upgrade Rules to Notify Users.

Show message before update is installed Merged

We have huge issues with the update of the Citrix Receiver/Workspace application on computers. When the update starts, the Citrix session is disconnected (native installer behavior or by autokill feature) The problem is that users directly tries to reconnect his session so the exe is locked. The update process continues successful but the exe is not updated causing the application not to work anymore after the update.

 

The fix is uninstall an reinstall what causes a huge load on the service desk. I know this is probably an issue in the installer but we have no control over this.

 

It would be nice if we could show a message to the users before the updates starts to let them know not to reconnect their session for 5 minutes. if they not respond on the message box (they are probably not behind their PC) after 5 minutes, the update can continue.

We are trying to perform this using a pre update script, but it would be nice to have this native in PMPC. I can imagine that for other applications a message box can be useful before the update.

  • Pepijn Vermeersch
    Reply
    |     Sep 6, 2019

    It shows a simple msgbox on the console (I think even if no user is logged on) of the machine, the update continues without userinteraction.

    In an RDP session the user won't see, but msg.exe has some more parameters, I think * to show in all user sessions

  • Admin
    Justin Chalfant
    Reply
    |     Sep 6, 2019

    Does this display interactively to the logged in user though for the software update?

  • Pepijn Vermeersch
    Reply
    |     Sep 6, 2019

    We found a solution:

    in the script field: msg.exe

    in the argument field: CONSOLE /TIME:120 /SERVER:localhost message...

     

    very limited in layout, but does the job.

  • Admin
    Justin Chalfant
    Reply
    |     Sep 6, 2019

    Hi Pepijn,

    Are you using our application feature in SCCM? We probably won't be able to provide interactive user notifications from the software update due to how it runs under SYSTEM context. In the application product, you can right-click now and set the install behavior     https://www.systemcenterdudes.com/sccm-install-behavior-for-applications/