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6 VOTE
Status CONSIDERING / BACKLOG
Created by Juraj Cupka
Created on Feb 17, 2025

macOS: Royal TSX

Royal TS 6 mac os basic installation

What Patch My PC product is this new application request for? Patch My PC Enterprise
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  • Admin
    Amber Barringer
    Aug 7, 2025

    The dmg install file the vendor offers is a zipped file that contains the actual installer and supporting files inside of it. This means, when the app deploys, it will only extract the files once it reaches the endpoint and does not have the logic to "continue" and install the app. We are unable to support these types of installers at this time since in this format, they cannot be automated without a custom script/action after the file deploys and lands on a machine. We definitely want to revisit this one and ones like it since its possible the vendor might make a more friendly installer in the future.

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