Hero Health is a communication platform for NHS primary care providers to correspond with their patients.
NHS GP practices use Hero to contact their patients. Using Hero, practices can initiate outbound communication with their patients, for example messaging an individual patient by SMS or Email. Hero can also be configured to allow patients to contact the practice, for example by submitting a care navigation request or booking an appointment online.
https://www.herohealthsoftware.net/
Help Center
https://intercom-help.eu/herohealth/en