Care Connect is a standalone Windows app that third-party systems and Contact can use to facilitate tasks such as calling a patient and seeing who is calling. Care Connect currently integrates with:
EMIS and SystmOne are platforms that record medical information about patients which is used by GP surgeries. Agents may already be used to using the EMIS Web/SystmOne program to view and contribute to patients’ electronic healthcare records.
https://adminhelp-contact.unlimitedhorizon.co.uk/docs/contact-care-connect-emis-integration/