Patch My PC Ideas & Feedback
A community where customers and the community can provide feedback to make a better product for everyone! For more details on how we prioritize requests, please see:
A community where customers and the community can provide feedback to make a better product for everyone! For more details on how we prioritize requests, please see:
As an MSP, we both enroll our own environment as the ones of our customers in Patch My PC Cloud. In Scappman, we had the possibility to give our service desk team the role "customer admin", where they could manage the customers, but were shielded of our own, internal environment. This seems to be absent.
I think this would be a nice addition to the MSP managing capabilities.
Thanks for the votes and continued interest. To be upfront: a proper customer-only admin role requires a fairly fundamental redesign of how permissions and tenant scoping work in Patch My PC Cloud, not something we can bolt on. It stays on our radar as part of the broader RBAC work, but it won't be a short-term delivery. The votes and use cases here genuinely help us prioritize it within that effort.
Any Updates?
Would highly appreciate that. We have regulatory requirements for this. This was also available in Scappman.
Would highly appreciate that. We have regulatory requirements for this. This was also available in Scappman.
much needed feature
A critical feature available in Scappman currently missing in Patch My PC.
Yes and the possibility to grant permissions per customer