Patch My PC Ideas & Feedback
A community where customers and the community can provide feedback to make a better product for everyone! For more details on how we prioritize requests, please see:
A community where customers and the community can provide feedback to make a better product for everyone! For more details on how we prioritize requests, please see:
While managing the binary free apps in PMPC is straightforward, it takes a lot of time if all MSP customers have this binary free app. Now we need to update this for each tenant separately. It would a really nice addition to allow MSP tenants to update this app for all their customers.
Example: Clickshare App requires a new file due to an update. Instead of uploading this file to every MSP customer one-by-one, an MSP should be able to upload once and push to all.
We understand the appeal of this request, however at this time it is not scheduled, and is in our backlog. Until this feature is available, as a workaround, MSPs can utilize the "Custom Apps" feature to make Local Content apps available to all managed tenants quickly.
During our meetings, we were told that with the MSP Plus version we would be able to manage and cater to all our customers in one go. Based on that expectation, it has been disappointing to find that this basic functionality is not currently available. Within our organization, this is viewed as an important gap, and from our perspective it should be considered core functionality of the MSP Plus environment. We believe this should definitely be prioritized more highly on the roadmap.
This needs to be prioritized harder. Because we are not able to deploy binary free apps via App-Sets we are loosing visibility to which apps are deployed from us to our customers on one pane. Today we need to switch to every customer...