Patch My PC Ideas & Feedback
A community where customers and the community can provide feedback to make a better product for everyone! For more details on how we prioritize requests, please see:
A community where customers and the community can provide feedback to make a better product for everyone! For more details on how we prioritize requests, please see:
When correlating support instances, it is often important to understand firmware versions of peripherals, particularly:
docks
monitors
webcams
Apart from inventorying and displaying this in the single-computer context, it would be very useful to be able to report on versions across the entire estate by manufacturer, model, revision (if reported) and firmware version, ideally including information on recently connected computers with their primary users. This will allow for stronger pattern recognition and reliability issue remediation, as well as vulnerability management in the cases where the peripheral updates have security implications.
From our environment's perspective, supporting this across Dell and Logitech would have the largest impact.
@Guest I've merged this with the other Idea about peripherals: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-3777
If you are also interested in docking stations, please vote on this separate idea: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-7115
Thank you so much for your feedback!