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Changing Toast Notification message on a per app basis
When I change the toast notifications settings for the one app, I saw it updated the top-level toast notification (All Products for Customization Options) too. Can we make setting custom Toast Notifications on a per app basis?
Include the customer message of the issue when cases are opened in the initial auto response
This might seem trivial but I was documenting past cases for the handoff of services to a new vendor for our org and since there is no portal to lookup past cases I only had the email's to go from, unfortunately, the 1st email response after openi...