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The current implementation requires me to switch between each ring's tab to understand what version is in what ring. I would like a general or overview tab showing me in a simple manner what version is currently deployed to what rings. Ideally, I ...
Include the customer message of the issue when cases are opened in the initial auto response
This might seem trivial but I was documenting past cases for the handoff of services to a new vendor for our org and since there is no portal to lookup past cases I only had the email's to go from, unfortunately, the 1st email response after openi...