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Patch My PC Feature and Application Request

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25 VOTE
Status SHIPPED
Categories Application Request
Created by Mike Iacaruso
Created on Sep 29, 2021

Adobe Acrobat DC x64 edition

We have users with 64-bit Acrobat DC and it would be nice to support that in updates and applications

  • Attach files
  • Admin
    Andrew Jimenez
    Aug 22, 2022

    Not yet, I have done some initial testing of it, I'd really like it if it was silent. Also the installer deletes itself after installation is completed!

  • Magnus Jørgensen
    Aug 16, 2022

    Hi Andrew,
    Any news regarding adding Acrobat DC Pro with the method mentioned by Mathew?

  • Admin
    Andrew Jimenez
    Jul 14, 2022

    That is very interesting! I will look into that build!

  • Mathew Sonnet
    Jul 14, 2022

    If you are currently unable to support multifile installers I was able to a single file installer looks to be available here. However the direct link for .exe for the file download is a blob:https:// link that changes (maybe there is a request that can be made to get the download through the link):

    https://get.adobe.com/reader/download?os=Windows+10&name=AcrobatProDC&lang=en&nativeOs=Windows+10&accepted=&declined=mss%2Cmsc&preInstalled=&site=landing


    This is pulled from the right side of the reader install link that says Adobe Acrobat Pro:
    https://get.adobe.com/reader/


    I have tried to install it siliently but it doesnt appear to take any direct commands as far as I can tell, IE --silent, /silent, /quiet, --quiet, /help or --help but it does do the install with pretty much no user interaction (I had to select finish since I had Acrobat already installed). I haven't tried it on a computer that has yet to have it installed but the intune package could just be simply set to run in user space instead of system context if this works. The trial should become fully actived once logged in, I believe.

  • Admin
    Andrew Jimenez
    Jul 14, 2022

    Hi Allyn, our product at this time only supports single file installations, Adobe provides an single exe installation option for Reader. For Acrobat (pro) however, only a multi-file installer is provided. Because of this, we are able to support Reader as a fresh install, but not Acrobat.

    We are able to provide updates to both Reader and Acrobat, as adobe provides MSP files to patch both products.

  • Guest
    Jul 14, 2022

    Trying to avoid some confusion here.


    So how do we differentiate in the application requests between "Reader" and Adobe Acrobat DC


    Is there a reason why some applications are not able to be supported within Intune and require ConfigMgr at this time?



  • Mathew Sonnet
    May 9, 2022

    For the detection method issue:

    https://helpx.adobe.com/acrobat/kb/about-acrobat-reader-dc-migration-to-64-bit.html

    HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe Acrobat\DC\Installer\, and check the value of the key SCAPackageLevel


  • Admin
    Andrew Jimenez
    Oct 7, 2021

    This is going to be more difficult than expected... The name of Adobe Acrobat Reader 64-bit and Adobe Acrobat Pro and Standart 64-bit, both end up being "Adobe Acrobat DC (64-bit" in the registry, which is our primary method of detection for most applications, and we have not been able to find any other registry keys to differentiate the 2 products.

  • Dirk Wacker
    Oct 7, 2021

    Can you also configure standard settings for each installation ?

  • Dirk Wacker
    Oct 7, 2021

    We have the same issue as Mike but we would need the 64Bit Version also in appr. 10 different languages from German to Taiwanese.

  • Omar Richardson
    Oct 1, 2021

    *Stand alone non-Creative Cloud version please

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