Patch My PC Feature and Application Request

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17 VOTE

TechSmith Snagit and Camtasia - MSI installer support

Enterprise Resources page provides the MSI installers for Snagit and Camtasia. This would allow us to use the custom MST file piece in order to apply licenses.

 

1. Products: Snagit and Camtasia
2. x64 https://download.techsmith.com/snagit/releases/snagit.msi

x86 https://download.techsmith.com/snagit/releases/32bit/snagit.msi

https://download.techsmith.com/camtasiastudio/releases/camtasia.msi

4. standard MSI silent switches: /qn /norestart /l*v $logpath
5.https://www.techsmith.com/enterprise-resources.html

Couldn't find the template you used to have for these, let me know if I missed anything. Thank you!

  • Nic W
  • Jul 3 2019
  • REVIEWING
  • Attach files
  • David Pearson commented
    July 31, 2019 18:51

    Ran into this issue today, we use a .mst file created with the Techsmith Deployment Toolkit (which we can now copy to the source folder with the new Additional Files feature, thank you) , but the .exe for Camtasia does not appear to take the TRANSFORMS parameter.

  • Admin
    Justin Chalfant commented
    September 06, 2019 10:59

    We will take at this as soon as possible. Would anyone here still need support for the EXE based install if we add the MSI?

  • Peter Maudlin commented
    September 06, 2019 12:02

    We have always used the MSI.  No EXE support needed.

  • David Pearson commented
    September 06, 2019 15:11

    Only need MSI.

  • Guest commented
    October 11, 2019 15:15

    MSI only as well for us.

  • Charles commented
    November 25, 2019 17:32

    Hello Justin, any update on this? Last time you said you would take care of this asap.

    We do not need the EXE based install, just MSI.

  • Admin
    Justin Chalfant commented
    November 25, 2019 19:56

    @Charles, we were testing it this weekend. The EXE and MSI look very similar from a rules perspective so we are still trying to figure out how we can handle this scenario.

  • Casey O'Rourke commented
    November 25, 2019 20:43

    @Justin After talking with TechSmith support today, they advise using an MSI if possible because passing MST instructions through an EXE wrapper may not work. What is the blocker on switching this app over to using using the MSI?

  • Peter Maudlin commented
    November 25, 2019 21:40

    If registering with the license key is what you are missing, you can still accomplish this seamlessly with the EXE.  You need to create two files.  One is the RegInfo.ini file you can get from one machine with it registered under C:\ProgramData\TechSmith\Snagit ##,  where the ## is the version year.  The second is a PowerShell script that copies the INI file mentioned to that same folder on the destination device.

     

    $CurrentDirectory = $(pwd).path
    Copy-Item -Path $CurrentDirectory\RegInfo.ini -Destination "$env:programdata\TechSmith\Snagit 20" -Force

     

    Then configure your application to use the PS1 in the post script and add the INI file to the additional files.  The app (Snag-it in my case) installs and is registered with no interaction.

  • Casey O'Rourke commented
    November 25, 2019 22:24

    @Peter That helps for the license key and I might be able to dig up other transform data and force it via Config Baselines like I do for other apps. My major question is why do that when the Publishing Service already has built in MST support for MSI installs?

  • Peter Maudlin commented
    November 26, 2019 13:35

    @Casey  I agree.  Once the MSI/MST is supported I plan to make the switch.  But in the meantime there are workarounds that allow us to still utilize the benefits of Patch My PC's automation.  Posting those workarounds here are useful to the next admin.  Making square pegs fit in round holes is what we do after all. :-)

  • Casey O'Rourke commented
    11 Jan 21:04

    Giving this one a bump as well. Interested to hear the resolution to this.