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TechSmith Snagit and Camtasia - MSI installer support

Enterprise Resources page provides the MSI installers for Snagit and Camtasia. This would allow us to use the custom MST file piece in order to apply licenses.


1. Products: Snagit and Camtasia
2. x64


4. standard MSI silent switches: /qn /norestart /l*v $logpath

Couldn't find the template you used to have for these, let me know if I missed anything. Thank you!

  • Nic W
  • Jul 3 2019
  • Attach files
  • Admin
    Andrew Jimenez commented
    3 Apr, 2020 11:02pm

    We have shipped this product with a caveat. MSI will be a base install only. This is because the MSI install cannot update an existing EXE installation, and we could not determine how to differentiate between an existing MSI and EXE install. Updates will continue to use the EXE as the EXE is able to update either an existing EXE or MSI installation.

  • wmadm90 commented
    3 Apr, 2020 04:35pm


  • George Amorgianos commented
    11 Mar, 2020 05:32pm

    We are currently pushing Snagit 20 MSI and cannot get the 19.1.6 update to uninstall. Has anyone come across this? First install of 19 was an MSI and we applied all the updates as they emerged. We cannot however get the last point update to uninstall.

  • Craig Bailey commented
    6 Mar, 2020 06:44pm

    just adding my two cents - we wont have a need for the EXE if the MSI support is added. the MSI is also the only way to do a customized install (select specific features, disable auto-update, etc)

  • Guest commented
    7 Feb, 2020 11:19pm

    I'm also interested in only the MSI version as I use an MST to apply a volume license

  • Casey O'Rourke commented
    11 Jan, 2020 09:04pm

    Giving this one a bump as well. Interested to hear the resolution to this.

  • Peter Maudlin commented
    26 Nov, 2019 01:35pm

    @Casey  I agree.  Once the MSI/MST is supported I plan to make the switch.  But in the meantime there are workarounds that allow us to still utilize the benefits of Patch My PC's automation.  Posting those workarounds here are useful to the next admin.  Making square pegs fit in round holes is what we do after all. :-)

  • Casey O'Rourke commented
    25 Nov, 2019 10:24pm

    @Peter That helps for the license key and I might be able to dig up other transform data and force it via Config Baselines like I do for other apps. My major question is why do that when the Publishing Service already has built in MST support for MSI installs?

  • Peter Maudlin commented
    25 Nov, 2019 09:40pm

    If registering with the license key is what you are missing, you can still accomplish this seamlessly with the EXE.  You need to create two files.  One is the RegInfo.ini file you can get from one machine with it registered under C:\ProgramData\TechSmith\Snagit ##,  where the ## is the version year.  The second is a PowerShell script that copies the INI file mentioned to that same folder on the destination device.


    $CurrentDirectory = $(pwd).path
    Copy-Item -Path $CurrentDirectory\RegInfo.ini -Destination "$env:programdata\TechSmith\Snagit 20" -Force


    Then configure your application to use the PS1 in the post script and add the INI file to the additional files.  The app (Snag-it in my case) installs and is registered with no interaction.

  • Casey O'Rourke commented
    25 Nov, 2019 08:43pm

    @Justin After talking with TechSmith support today, they advise using an MSI if possible because passing MST instructions through an EXE wrapper may not work. What is the blocker on switching this app over to using using the MSI?

  • Admin
    Justin Chalfant commented
    25 Nov, 2019 07:56pm

    @Charles, we were testing it this weekend. The EXE and MSI look very similar from a rules perspective so we are still trying to figure out how we can handle this scenario.

  • Charles commented
    25 Nov, 2019 05:32pm

    Hello Justin, any update on this? Last time you said you would take care of this asap.

    We do not need the EXE based install, just MSI.

  • Guest commented
    11 Oct, 2019 03:15pm

    MSI only as well for us.

  • David Pearson commented
    6 Sep, 2019 03:11pm

    Only need MSI.

  • Peter Maudlin commented
    6 Sep, 2019 12:02pm

    We have always used the MSI.  No EXE support needed.

  • Admin
    Justin Chalfant commented
    6 Sep, 2019 10:59am

    We will take at this as soon as possible. Would anyone here still need support for the EXE based install if we add the MSI?

  • David Pearson commented
    31 Jul, 2019 06:51pm

    Ran into this issue today, we use a .mst file created with the Techsmith Deployment Toolkit (which we can now copy to the source folder with the new Additional Files feature, thank you) , but the .exe for Camtasia does not appear to take the TRANSFORMS parameter.

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