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33 VOTE
Status SHIPPED
Categories Application Request
Created by Nic W
Created on Jul 3, 2019

TechSmith Snagit and Camtasia - MSI installer support

Enterprise Resources page provides the MSI installers for Snagit and Camtasia. This would allow us to use the custom MST file piece in order to apply licenses.

 

1. Products: Snagit and Camtasia
2. x64 https://download.techsmith.com/snagit/releases/snagit.msi

x86 https://download.techsmith.com/snagit/releases/32bit/snagit.msi

https://download.techsmith.com/camtasiastudio/releases/camtasia.msi

4. standard MSI silent switches: /qn /norestart /l*v $logpath
5.https://www.techsmith.com/enterprise-resources.html

Couldn't find the template you used to have for these, let me know if I missed anything. Thank you!

  • Attach files
  • Sundiata Bradshaw
    Reply
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    Mar 20, 2024

    How has everyone handled the MSI installation? With TechSmith products having a pre-req of .net, webview2,c++ do you add dependencies to the PMPC installations or create your own pre-scripts to make sure the pre-req are installed first?

  • Admin
    Andrew Jimenez
    Reply
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    Apr 3, 2020

    We have shipped this product with a caveat. MSI will be a base install only. This is because the MSI install cannot update an existing EXE installation, and we could not determine how to differentiate between an existing MSI and EXE install. Updates will continue to use the EXE as the EXE is able to update either an existing EXE or MSI installation.

  • wmadm90
    Reply
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    Apr 3, 2020

    bump

  • George Amorgianos
    Reply
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    Mar 11, 2020

    We are currently pushing Snagit 20 MSI and cannot get the 19.1.6 update to uninstall. Has anyone come across this? First install of 19 was an MSI and we applied all the updates as they emerged. We cannot however get the last point update to uninstall.

  • Craig Bailey
    Reply
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    Mar 6, 2020

    just adding my two cents - we wont have a need for the EXE if the MSI support is added. the MSI is also the only way to do a customized install (select specific features, disable auto-update, etc)

  • David Yeates
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    Feb 7, 2020

    I'm also interested in only the MSI version as I use an MST to apply a volume license

  • Casey O'Rourke
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    Jan 11, 2020

    Giving this one a bump as well. Interested to hear the resolution to this.

  • Peter Maudlin
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    Nov 26, 2019

    @Casey  I agree.  Once the MSI/MST is supported I plan to make the switch.  But in the meantime there are workarounds that allow us to still utilize the benefits of Patch My PC's automation.  Posting those workarounds here are useful to the next admin.  Making square pegs fit in round holes is what we do after all. :-)

  • Casey O'Rourke
    Reply
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    Nov 25, 2019

    @Peter That helps for the license key and I might be able to dig up other transform data and force it via Config Baselines like I do for other apps. My major question is why do that when the Publishing Service already has built in MST support for MSI installs?

  • Peter Maudlin
    Reply
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    Nov 25, 2019

    If registering with the license key is what you are missing, you can still accomplish this seamlessly with the EXE.  You need to create two files.  One is the RegInfo.ini file you can get from one machine with it registered under C:\ProgramData\TechSmith\Snagit ##,  where the ## is the version year.  The second is a PowerShell script that copies the INI file mentioned to that same folder on the destination device.

     

    $CurrentDirectory = $(pwd).path
    Copy-Item -Path $CurrentDirectory\RegInfo.ini -Destination "$env:programdata\TechSmith\Snagit 20" -Force

     

    Then configure your application to use the PS1 in the post script and add the INI file to the additional files.  The app (Snag-it in my case) installs and is registered with no interaction.

  • Casey O'Rourke
    Reply
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    Nov 25, 2019

    @Justin After talking with TechSmith support today, they advise using an MSI if possible because passing MST instructions through an EXE wrapper may not work. What is the blocker on switching this app over to using using the MSI?

  • Admin
    Justin Chalfant
    Reply
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    Nov 25, 2019

    @Charles, we were testing it this weekend. The EXE and MSI look very similar from a rules perspective so we are still trying to figure out how we can handle this scenario.

  • Charles
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    Nov 25, 2019

    Hello Justin, any update on this? Last time you said you would take care of this asap.

    We do not need the EXE based install, just MSI.

  • Guest
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    Oct 11, 2019

    MSI only as well for us.

  • David Pearson
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    Sep 6, 2019

    Only need MSI.

  • Peter Maudlin
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    Sep 6, 2019

    We have always used the MSI.  No EXE support needed.

  • Admin
    Justin Chalfant
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    Sep 6, 2019

    We will take at this as soon as possible. Would anyone here still need support for the EXE based install if we add the MSI?

  • David Pearson
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    Jul 31, 2019

    Ran into this issue today, we use a .mst file created with the Techsmith Deployment Toolkit (which we can now copy to the source folder with the new Additional Files feature, thank you) , but the .exe for Camtasia does not appear to take the TRANSFORMS parameter.

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