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Can we have the latest QuickSupport App adding to our catalog, so we are not having to mass deploy the full version of Teamviewer for end user support.
Guest
Apr 7, 2022
Thank you for the explanation. Ok we will stick with deploying the full version instead.
To my understanding (and definitely correct me if I'm wrong here, it has been a while since I've worked with Teamviewer), the QuickSupport is a standalone binary that runs simply by double clicking without installation. At this time we do not support these binaries. We require software to be registered as an installed piece of software that Windows traditionally recognises.
Teamviewer QuickSupport for Windows has evolved from a doubleclickable binary (as described in an older idea (https://ideas.patchmypc.com/ideas/PATCHMYPC-I-2062)) to a full app which can be properly installed. Therefor i would like consider to add...
Thank you for the explanation. Ok we will stick with deploying the full version instead.
To my understanding (and definitely correct me if I'm wrong here, it has been a while since I've worked with Teamviewer), the QuickSupport is a standalone binary that runs simply by double clicking without installation. At this time we do not support these binaries. We require software to be registered as an installed piece of software that Windows traditionally recognises.