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Support ARM architecture

A number of applications in the Patch My PC catalog offer ARM architecture support and this seems to be gaining popularity. A couple examples I've noticed thus far are Cisco AnyConnect Secure Mobility Client, Sysmon just released ARM support this week, and Zscaler is slated to release an ARM version with their next major release.


This could be accomplished either in the existing deployment type code where the architecture is detected and the appropriate source file is executed or through a second deployment type with Requirements set to all the Windows ARM OS versions.

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    • Jan Gross
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      Mar 21, 2025

      I agree with Jose Nava.

      Unfortunately, our company (IT department) is now preparing a vote on whether to wait for PMP to support ARM64 or to use alternative patch management for ARM64 :(

      2 years old voting and still in planned state even if it is so important thing.

    • Jose Nava
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      Jan 29, 2025

      There are millions of ARM-based PCs on the market, and Patch My PC should have been prepared for this. There shouldn’t be a need for customers to vote on such an idea. It’s crucial that this gets addressed ASAP. For those managing Patch My PC using Intune, you can create a filter that prevents ARM-based computers from being updated, to avoid breaking applications like Teams, Outlook, etc...

    • Guest
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      Jan 5, 2025

      Same here (Win11 on Xiaomi Book). PMPC-installer keeps asking for .net8, even when it's already installed.

      I wonder when the planned support will be effectuated.

      The old version seems to work, though. At least partially, i.e. for emulated installs.

    • Guest
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      Dec 24, 2024

      It appears that ARM64 isn't fully supported by the Patch My PC HomeUpdater installer. I can't get past the .NET runtime requirement even with existing runtime installed. No response yet from PMPC support after someone else reported back in November 2024.

    • Abhishek Sharma
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      Dec 17, 2024

      If the installer can automatically detect the architecture and deploy a version accordingly, that'd be so convenient and godsend. We are planning to test ARM devices in our environment and this will be very helpful.

    • Derek Nathan
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      Dec 3, 2024

      We have recently noticed some ARM64 computers picking up through Intune X64 updates that cause issues with an already installed ARM64 application. If this is not coming out soon, we should have a way through PMPC to exclude ARM64 processors from getting updates.

    • Claudio Mendes
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      Oct 3, 2024

      acrobat seems to be supported in emulation mode but we still need to change the requirements to add arm64 for it to install. in the mean time i hope they will also bring native version...

      https://helpx.adobe.com/acrobat/kb/arm-processor-support-on-windows.html

    • Admin
      Andrew Jimenez
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      Sep 13, 2024

      Moving this to planned. We've started initial work on ARM support, and have ARM planned as part of an overhaul of our catalog backend. We expect some support for ARM within the next 6 months, but probably sooner!

      1 reply
    • j l
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      Jul 22, 2024

      any update? we really would like to modify the deployment type code to make x86 apps available on our ARM devices/VMs.

    • Claudio Mendes
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      Jul 9, 2024

      also adobe creative cloud desktop app

    • Claudio Mendes
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      Jul 9, 2024

      onedrive, chome, firefox, visual studio

    • Claudio Mendes
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      Jun 23, 2024

      +999 ivanti secure connect arm64 installer

    • Shane Conner
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      Apr 25, 2023

      Just adding some additional information as it seems vendors will implement arm64 support in different ways. Some applications seem to have separate ARM installers, while others include support in a single exe/msi. For those that have separate installers, I suspect it would be easier to have an additional application/update checkbox, similar to how many applications currently allow you to select either 32bit or 64bit versions. For the ones that include support in a single installer, detection method script may need to be adjusted slightly(still trying to test this) and the requirements on the deployment type will need to include the Windows ARM editions supported.


      Examples I've come across thus far....

      Cisco AnyConnect Secure Mobility Client - separate arm64 installer

      Sysmon - separate arm64 installer

      VS Code - separare arm64 installer

      Zscaler - included in single installer BUT currently only supported on 32bit. Version 4.2 is supposed to include 64bit support


      These aren't handled by PMPC but just additional examples of applications that support both versions in a single installer:

      ConfigMgr Client

      ConfigMgr Console

    • +520