Nexthink Collector for ARM

https://download.nexthink.com/releases/latest/Win_Collector/collector.zip
Find the Collector MSI file NEXThink_Collector.msi in the folder arm64 > signed.

Installing Collector on a single device

Use the Collector MSI package to install Collector either in interactive mode or in silent mode (also sometimes referred to as unattended mode). In the latter case, no user interaction is required once the installation process is started.

This method of installing Collector individually on every device is very tedious for large enterprises. Therefore, we only recommend it for proof of concept or testing purposes.

Install Collector in an interactive mode

1. Double-click the Nexthink Collector MSI file (NEXThink_Collector.msi) to start the installation program.

2. After reading the welcome message, click Next.

3. Fill out the form of installation settings:

   • Appliance Name or IP address FQDN of your Nexthink instance.

   • Appliance TCP Port Port number to set to 443.

   • Customer Key Copy to this field the content of the file that holds the customer key of the Nexthink instance:

     1. Open the customer key file using Notepad.

     2. Press Ctrl+A to select all the text.

     3. Press Ctrl+C to copy the text.

     4. Back in the Customer Key field, press Ctrl+V to paste the copied key.

4. Click Next.

5. The installer is now ready and you can click Install to begin the actual installation.

6. Click Finish to close the installation wizard once it has been completed.

Command-line silent installation

To install Collector in silent mode, use msiexec.exe in the command line. The executable program msiexec.exe comes pre-installed with every Microsoft Windows operating system. Custom parameters are provided directly in the command line and they are not saved from one installation to another. For a single installation, it is preferable to use the graphical installation method instead. For larger deployments with automated tools, we recommend using Windows Installer Transformation Scripts (often referred to as MST files).

The mandatory parameters are:

• DRV_IP FQDN of your Nexthink instance.

• CRD_PORT Port number to set to 443.

• CRD_KEY The customer key of the Nexthink instance.

Here is an example of an unattended installation:

1. Type in the command line: msiexec.exe /qn /i Nexthink_Collector.msi DRV_IP=nxdocs.eu.nexthink.cloud CRD_PORT=443 CRD_KEY=<Your_Key_Here> REBOOT=ReallySuppress

2. Wait for the installation process to complete.

The MSI now installs by default on any kind of Windows device, be it a laptop, a desktop, or a server.

For a comprehensive list of available options for Nexthink Collector, see the Collector MSI Parameters reference.

See also: Windows Installer (msiexec.exe) command-line options Reference.

Deploying Collector within a Windows reference image

When including Collector in a Windows reference image, remove the UID that Collector may have generated to identify the device.

To ensure the removal of the device UID:

1. Log in to the Windows device with Collector as a user with administrative rights.

2. Press the Windows button on your keyboard.

3. Type in cmd to make the Command Prompt application appear as a result of the search.

4. Right-click the Command Prompt icon to open a context menu.

   1. Select Run as administrator from the menu.

5. From the prompt, stop Collector by typing in nxtcfg.exe /stop

6. Remove the UID of the device reg delete "HKLM\SYSTEM\CurrentControlSet\Services\Nexthink Coordinator\params" /v uid

   • To the question Delete the registry value uid (Yes/No)? Answer by typing in yes.

7. Remove the license_UID of the device reg delete "HKLM\SYSTEM\CurrentControlSet\Services\Nexthink Coordinator\params" /v license_uid

   • To the question Delete the registry value license_uid (Yes/No)? Answer by typing in yes.

The system confirms that the operation was successful or displays instead an error message if Collector has not generated the UID yet.