PMPC Cloud Portal - Customer-Specific RBAC for MSPs

• ADMIN RESPONSE

  May 28, 2026

  Thanks for the votes. To be upfront: per-customer RBAC scoping for MSPs requires a fairly fundamental redesign of how permissions and tenant scoping work in Patch My PC Cloud — not something we can bolt on. It stays on our radar as part of the broader RBAC work, but it won't be a short-term delivery. The votes and use cases here genuinely help us prioritize it within that effort.

• Comments 1
• Votes 340
• Merged ideas 1

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  Yacer Sellam

  Jan 2, 2025

  Crucial feature to lock down clients to roles within the various support levels and client importance profiles

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• +240

257 MERGED

MSP - Customer-only admin - Patch My PC Cloud

Merged

As an MSP, we both enroll our own environment as the ones of our customers in Patch My PC Cloud. In Scappman, we had the possibility to give our service desk team the role "customer admin", where they could manage the customers, but were shielded ...

Andreas Van Waeyenberge 10 months ago in Patch My PC Cloud NOTED