Patch My PC Ideas & Feedback
A community where customers and the community can provide feedback to make a better product for everyone! For more details on how we prioritize requests, please see:
A community where customers and the community can provide feedback to make a better product for everyone! For more details on how we prioritize requests, please see:
Please provide Dell SupportAssist as a possible Intune Update Feature. https://downloads.dell.com/serviceability/catalog/SupportAssistinstaller.exe
This is on many Dell Devices pre-installed or installed afterwards to get better support from the DELL support. in the most enterprise environments this software is required and also releases newer versions.
Currently there are two known CVE's:
CVE-2025-22480
CVE-2024-52535
It would be great if you can implement this software in patch my pc publisher.
| What Patch My PC product is this new application request for? | Patch My PC Enterprise |
Currently, all application testing and verification are conducted within a virtual environment. Dell SupportAssist is incompatible with virtual machines, as it cannot be installed in such an environment and is designed to install only on physical Dell hardware.
As we are unable to test and confirm the functionality of silent install/uninstall commands or ensure successful detection across different versions, we are not comfortable in adding this application to our catalog.
The good news is that this application is an excellent candidate for our Custom Apps feature.
Here is the documentation for creating Custom Apps in Publisher:
https://docs.patchmypc.com/installation-guides/patch-my-pc-cloud/custom-apps/publish-a-custom-app
Here is the documentation for creating Custom Apps in PMPC Cloud:
https://docs.patchmypc.com/installation-guides/patch-my-pc-cloud/custom-apps/create-a-custom-app