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Patch My PC Feature and Application Request

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28 VOTE
Status SHIPPED
Categories Application Request
Created by Guest
Created on Mar 17, 2020

AnyDesk

This seems like a useful application to add as it becomes more used for remote work. It is already a part of the home updater software.

  • Attach files
  • Admin
  • Admin
    Liviu Barbat
    Reply
    |
    Nov 1, 2022

    We are going to add this application to the catalog.
    Please note that we are going to support only the base install. Updates will only be supported in WSUS/SUP.
    ConfigMgr and IntuneApps will only support the base install. It will NOT work if a newer version is installed.

  • Ronak Gabani
    Reply
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    Aug 30, 2022

    Hi Admin,


    Could you please check the detection rule in attachment? Maybe this is something we could use too.


    Thanks

  • Admin
    Liviu Barbat
    Reply
    |
    Aug 25, 2022

    Hello Ronak,

    The limitation for AnyDesk MSI is related to both the vendor (they use the same product code with each release) and Patch My PC (our detection script only checks for the product code for MSIs, and if found, it will mark the app as detected, it does not do additional checks).
    For the limitation from the PMPC side of things, it has been raised internally an improvement request for the detection script.
    This is why this ideas has been marked as a "Future consideration".

  • Ronak Gabani
    Reply
    |
    Aug 25, 2022

    Dear Admin,


    Thank you for your response!

    We have had one of your competitors in POC and they support AnyDesk.

    Could you please double check, how that is possible? Does one need any special "contract" with Anydesk for this?


    Thanks, Ronak

  • Admin
    Liviu Barbat
    Reply
    |
    Aug 24, 2022

    Hi everyone,

    I am the bearer of bad news, unfortunately. As things stand, we cannot support this app, neither the MSI, nor the EXE.

    For the EXE, for the "--install" argument, the vendor requires the path to be specified. Every customer might have it installed in different folders, especially if manually installed by the user, so we cannot specify a path of our own.

    For the MSI, the vendor goes with the same product code with every version. That is unfortunate, because the product code is what we check for the detection method.

    This idea will be marked as future consideration, in case things will change.

  • Ronak Gabani
    Reply
    |
    Aug 23, 2022

    Thanks Admin, We are really looking forward to it :)

  • Admin
    Liviu Barbat
    Reply
    |
    Aug 23, 2022

    Thank you everyone for your contribution!
    We have the older versions that we need to test the upgrade.
    We will try to add this to the catalog this week.

  • Guest
    Reply
    |
    Aug 23, 2022

    Uploaded an older msi file

  • Admin
    Liviu Barbat
    Reply
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    Aug 23, 2022

    Thank you, I already receive an older version of the EXE installer.

    Does anyone have an older version of the MSI installer?

  • Admin
    Liviu Barbat
    Reply
    |
    Aug 23, 2022

    Does anyone have an older version of AnyDesk EXE and MSI to offer?
    We would like to add this to the catalog, but we need to test the upgrade process first.
    If someone has them, please upload them here: https://patchmypc.com/how-to-share-large-files
    Just name the zip file: AnyDesk_Installers_forLiviu

  • Ronak Gabani
    Reply
    |
    Jul 29, 2022

    The Application is quite important for us. We just bought a subscription a couple of days ago. If this will not be added, we will unfortunately use the right to give back the product within 180 days.

  • +13
3 VOTE

Add AnyDesk MSI

Merged
Add AnyDesk MSI to the catalog. There is already an idea for AnyDesk EXE
Liviu Barbat over 1 year ago in Application Request 0 SHIPPED