Patch My PC Ideas & Feedback
A community where customers and the community can provide feedback to make a better product for everyone! For more details on how we prioritize requests, please see:
A community where customers and the community can provide feedback to make a better product for everyone! For more details on how we prioritize requests, please see:
The new catalog update email that just contains a link to the website is awful, the website is slow and hard to read, please bring back the old email that had the actual updates in it
We won't be reviving the catalog email in the past form as it was taking multiple hours to build the report and email every day. We've now automated the report at Catalog Release History - Patch My PC, and are seeing how we can automate the email to include additional information.
Since the daily emails finished (end September), I have been less able to find out the information I needed. The emails, although long and comprehensive, were well-organised in layout and readability, and I was able to scan to quickly find what I needed to know, with reasonable confidence.
The online format has no filtering or organisation (random application names and other dis-organisation). It looks like how the techs plonk the packages on the queue in the order they do them. No grouping, sorting, filtering by date is not there, no save of filter/search, nothing to help. And scrolling the whole web-page to eyeball the data is not practical (user scroll experience is clunky). Grey on dark grey - harder to read. And, no grouping/sorting to keep related information together.
Please would you consider bringing back the daily digest emails, until the online service is improved, and so that later, we can perhaps set our own custom subscriptions to the list (filtering, grouping, sorting, data selection, layout options)?
Absolutely, completely 100% agree. Also, the RSS feed is a big miss, and was something I relied on to keep track of daily updates.