Add Support for Solventum Fluency Direct (formerly M*Modal) – Critical Healthcare Dictation Platform

Please add Solventum Fluency Direct (formerly 3M M*Modal Fluency Direct) as a supported application for automated updates and deployment in Patch My PC.

Why This Matters:
Fluency Direct is one of the most widely adopted clinical dictation systems across U.S. healthcare. Thousands of physicians, PAs, NPs, and specialists depend on it daily to produce structured documentation within EMRs such as Epic, Cerner, MEDITECH, and other major EHR platforms. Healthcare organizations rely heavily on this tool to reduce documentation time, improve accuracy, and maintain clinical throughput.

Because it directly integrates with EMR workflows, keeping Fluency Direct fully patched and current is operationally critical. Outdated versions frequently introduce compatibility issues, voice profile instability, and delays in note entry for providers—resulting in increased help desk tickets and significant clinical frustration.

Why Patch My PC is an Ideal Fit:
Fluency Direct requires routine updates that:

• Are released frequently

• Must be deployed consistently across diverse workstation fleets (clinician PCs, WOW carts, exam-room endpoints, VDI images, etc.)

• Often arrive with limited notice from the vendor

• Are typically large and time-consuming to package manually

Adding Fluency Direct to Patch My PC would:

1. Eliminate manual packaging across IT and desktop engineering teams.

2. Ensure rapid rollout of important updates to maintain EMR compatibility.

3. Standardize versions across all clinical areas to reduce troubleshooting time.

4. Improve endpoint compliance within highly regulated healthcare environments.

5. Support VDI, persistent/non-persistent images, and SCCM/Intune unified deployment models.

Technical Notes for Engineering:

• The installer is MSI-based in most environments or comes as a wrapped EXE with predictable silent install parameters.

• Updates are versioned consistently and published through Solventum’s standard delivery channel.

• The product has no unusual prerequisites beyond .NET versions already common in healthcare fleets.

• The application is widely deployed at enterprise scale (hundreds to thousands of endpoints per customer), providing strong ROI for inclusion.

Impact:
Supporting Fluency Direct gives healthcare organizations a reliable, automated way to maintain one of the most essential clinical documentation tools in their environment. This addition would become a high-value item for hospital systems, clinics, and enterprise healthcare networks using Patch My PC.