Detect and Surface Intune Configuration Drift for PMPC Cloud Apps

When applications are deployed from Patch My PC Cloud, the PMPC portal is the authoritative source for configuration. However, customers can still modify application settings directly in the Intune admin center. When this happens, there is currently no visibility in the PMPC Cloud portal that those settings have changed, making it difficult to understand whether an app is still aligned with its intended configuration.

This lack of visibility can lead to:

• Unexpected application behavior

• Support cases that are hard to diagnose

• Confusion over whether issues originate from PMPC automation or manual changes in Intune

• Difficulty operating in environments with multiple Intune administrators

Proposed Enhancement
Provide a way for Patch My PC Cloud to detect and indicate configuration drift when an Intune application deployed from PMPC is modified directly in the Intune admin center.

At a minimum, the PMPC Cloud portal could:

• Flag that configuration drift exists for an application

• Indicate which settings have changed

Where feasible, it would be especially valuable to:

• Surface the specific setting differences (for example: assignments, Delivery Optimization priority, install behavior, or exit code handling)

Value to Customers

• Improves transparency in multi-admin Intune environments

• Helps quickly identify the root cause of deployment or install issues

• Reinforces PMPC Cloud as the authoritative configuration source

• Reduces time spent troubleshooting “mystery changes”

• Encourages better operational discipline without restricting admin flexibility

Outcome
Customers gain confidence that what they see in Patch My PC Cloud reflects reality in Intune, while still retaining the freedom to make direct changes when needed — with clear visibility when those changes occur.