Support in Patch My PC Cloud Deployments for Application Repair via Company Portal

Feature Request

We would like Patch My PC Cloud to provide a mechanism for end users and IT administrators to initiate an application repair directly from Company Portal.

This could be implemented in one of several ways:

• A dedicated "Repair" deployment option alongside Install and Uninstall

• Automatic creation of a companion repair application when publishing software

• Integration with existing application deployments where Company Portal exposes a Repair action

• Any alternative implementation that provides a simple and supported self-service repair experience

Business Value

In modern Intune-managed environments, application corruption, broken configurations, missing files, or failed updates are common support scenarios. Today, remediation often requires:

• Helpdesk intervention

• Manual uninstall/reinstall actions

• Proactive Remediations

• Custom scripts and bespoke repair packages

Providing a native repair capability through Patch My PC Cloud would:

• Reduce service desk workload

• Improve end-user self-service capabilities

• Reduce application downtime

• Align with the self-service model encouraged by Microsoft Intune and Company Portal

• Eliminate the need for organisations to build and maintain separate repair packages for common third-party applications

Example Use Cases

• Microsoft Edge repair

• Adobe Acrobat repair

• GlobalProtect repair

• Citrix Workspace repair

• Zoom repair

• Other Patch My PC managed applications that support silent repair parameters

Additional Considerations

Where vendors support a silent repair command line, Patch My PC could automatically leverage those parameters. For applications without a native repair mechanism, organisations could optionally define custom repair commands during application creation.