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HP Support Tools - Image Assistant

HP Support Tools are great for machines and troubleshooting issues. Making this available via SW Center while maintained by PMyPC would be great.

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    • Admin
      Jason Bergner
      Reply
      |
      Aug 1, 2024

      This is an EXE that simple extracts a set of files (portable app). We are unable to add the HP Image Assistant app as it does not include an uninstall registry key (ARP entry) which we use for detection (including a DisplayName and Version number). A possible workaround would be to repackage the app into a MSI and add as a Custom App.

    • Sil Cio
      Reply
      |
      Mar 7, 2024
      Here's how to enhance your code and explore automation with PMPC:

      **Code Improvements:**

      ```python
      import requests
      from bs4 import BeautifulSoup

      def get_hpia_info(url):
      try:
      # ... your refined code here ...
      return version_number, download_link
      except requests.exceptions.RequestException as e:
      print(f"Error fetching data: {e}")
      return None, None

      # Usage
      url = "[https://ftp.ext.hp.com/pub/caps-softpaq/cmit/HPIA.html](https://ftp.ext.hp.com/pub/caps-softpaq/cmit/HPIA.html)"
      latest_version, latest_download = get_hpia_info(url)

      if latest_version:
      print(f"Latest HPIA Version: {latest_version}")
      print(f"Download Link: {latest_download}")
      else:
      print("Couldn't retrieve HPIA version info.")

      Automation with PMPC (Conceptual):

      • Create a task to run this script regularly.

      • Have PMPC compare the fetched version with a stored value.

      • Trigger an alert if the version changes.

      Source

      Let me know if you'd like help adapting to PMPC's specifics!

    • Guest
      Reply
      |
      Apr 17, 2023

      import requests
      from bs4 import BeautifulSoup

      url = "https://ftp.ext.hp.com/pub/caps-softpaq/cmit/HPIA.html"
      response = requests.get(url)

      soup = BeautifulSoup(response.content, "html.parser")

      #print(soup)
      # Find the version table
      main_content = soup.find('div', class_='main-content-area')
      version_table = main_content.find('table')
      version_number = version_table.find('td').text
      print(version_number)
      download_link = version_table.find('a')['href']
      print(download_link)

      Now I setup an alert for the version change, hopefully this can be automated by PMPC

    • A Giberson
      Reply
      |
      Feb 9, 2023

      Hi Andrew, correct HPIA does not 'install' but runs as a standalone every time. HP does have a guide for how to package for Intune but if it was automated by patchmypc for new versions that would be amazing.
      HP guide: https://developers.hp.com/hp-client-management/blog/using-hp-image-assistant-microsoft-endpoint-manager

    • Jeff Loker
      Reply
      |
      Dec 7, 2022

      https://ftp.ext.hp.com/pub/caps-softpaq/cmit/HPIA.html; HP Softpaq; current version is hp-hpia-5.1.7.exe. Double-clicking the executable installs the app to c:\SWSetup\SP12345 (Softpaq #). There is no desktop shortcut, Start menu, etc. configured. User has to manually send HPImageAssistant application shortcut to the Desktop

    • Guest
      Reply
      |
      Dec 31, 2021
      No, I don't believe there is an installer, it's more of an unpack/unzip. But creating a routine or "install" that unpacks, and create links/shortcuts either on the desktop or Start Menu could be beneficial. And then overwrite/unpack the subsequent versions ontop of the same locale each time...
    • Admin
      Andrew Jimenez
      Reply
      |
      Dec 31, 2021

      Doing some research on this app and it seems that this software is not actually installed on the device it is ran on. Is that the case?

    • +66
    1 VOTE

    HP Image assistant

    HPIA is a tool that can help update BIOS, BIOS settings, drivers based on an image.
    Guest about 2 months ago in Application Request (Windows) 1 NOTED
    41 VOTE

    HP Support Tools

    The HP Support Assistant, and the HP Image Assistant are good support tools for users especially when working from home to help self diagnose driver issues.
    Stephen Cranfield over 4 years ago in Application Request (Windows) 0 NOTED
    8 VOTE

    Update package for HPIA

    We would like HPIA. It would help with keeping HP software updated.
    Guest over 3 years ago in Application Request (Windows) 2 NOTED
    24 VOTE

    HP Image Assistant (HPIA)

    The HP Image Assistant is an essential tool that provides assistance to IT System Administrators to improve the quality and security of their HP PCs running Microsoft Windows by analyzing, identifying problems, and recommending solutions.
    Guest almost 3 years ago in Application Request (Windows) 0 NOTED