A community where customers and the community can provide feedback to make a better product for everyone! For more details on how we prioritize requests, please see:
Add vendor-neutral SAML 2.0 / OAuth2 (OIDC) SSO support
We’d like Patch My PC to support standards-based, vendor-neutral SSO using SAML 2.0 and/or OAuth2/OpenID Connect, instead of being tied to a specific identity provider implementation. Right now, SSO options are generally aligned to Microsoft ecosy...
Mikhael Williams
4 months ago
in Other Feedback
0
SUBMITTED
Support cases - Add description to email subject or create a portal
When we open a support case from the web, we do not always remember what each one is for, if it has been open a while. The automated email only includes part of the description, and only in the initial response. This is more annoying when multiple...
The light mode in this website feels way too bright. And i was thinking that it would be amazing if there is dark mode on the websites to ease the strain on eyes.
I just received the 'June Updates from Patch My PC 'monthly newsletter from 'Patch My PC - Marketing'. In it, there is a section called "New Apps Added" which simply mentions that on this month, 65 apps were added to the catalog, and then link to ...
I have posted some ideas where the devs responded, but I was unaware until I happened to check on my posts. Can there be an email notification similar to what happens when the status of the idea is changed? Perhaps with an option to toggle between...
Casey Young
5 months ago
in Other Feedback
1
UNDER CONSIDERATION
Include the customer message of the issue when cases are opened in the initial auto response
This might seem trivial but I was documenting past cases for the handoff of services to a new vendor for our org and since there is no portal to lookup past cases I only had the email's to go from, unfortunately, the 1st email response after openi...