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As an MSP, we both enroll our own environment as the ones of our customers in Patch My PC Cloud. In Scappman, we had the possibility to give our service desk team the role "customer admin", where they could manage the customers, but were shielded ...
Andreas Van Waeyenberge
about 1 month ago
in Patch My PC Cloud
0
SUBMITTED
PatchMyPC Update Information change to PSADT Design
The Update Windows of PatchMyPC for the Users are not informative enough with the dropdown of to close applications before the update begins. As we also use PSADT we saw how closing of applications for installations is handled there and asked us w...
Patch my PC Cloud - Export Audit Log to Log Analytics
Given that this platform has the unconstrained ability to deploy applications to all of our endpoints, it would be nice to be able log (and ultimately alert on unusual) administrative and scheduled actions.
This is likely only of significant benefit during initial implementation, but right now I'd kill for the ability to click "Duplicate" on an existing template to build a copy that has a slightly longer Tier 2 timeline, or presents both updates and ...
Missing Configuration Items - Clarify affected products and list devices
Under Software Updates > Microsoft Updates > Missing Configuration Items, it shows the missing configurations and device counts. Several of the missing configurations are unclear, such as the ones below. Some of them are associated with a si...
Publishing Alerts - Include number of applicable devices per update
When a publishing alert is sent via email or Teams, we would like to have a column with the number of applicable devices for each update. This would give us a better idea of the impact at a glace. It would also help show our management the scope o...
Under Operating Systems > OS Uptime, this shows data regardless of whether the device is online. When we sort by uptime, we would like to filter by online devices, since those are the ones we care to address. Maybe you could add a column for on...
Under Software Updates > Microsoft Updates > Required Drivers, it shows the device count. It would be helpful if we could drill into each driver to get a list of the affected device names.
Notification when PMPC adds a product to the known issues page
We would like to be notified when PMPC adds a product to the Known Issues and Considerations page after it is deployed. There have been instances where an update is deployed and later shows up on the section for conflicting processes, but we are u...