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I just received the 'June Updates from Patch My PC 'monthly newsletter from 'Patch My PC - Marketing'. In it, there is a section called "New Apps Added" which simply mentions that on this month, 65 apps were added to the catalog, and then link to ...
Add the ability based on device type (laptop, desktop, etc.) to set the refresh cycle using the warranty information. Example: Ship date of a desktop was 1/1/2020 and we have our desktop refresh cycle of 5 years, so the refresh date would show as ...
Include the customer message of the issue when cases are opened in the initial auto response
This might seem trivial but I was documenting past cases for the handoff of services to a new vendor for our org and since there is no portal to lookup past cases I only had the email's to go from, unfortunately, the 1st email response after openi...
Support Multitenancy in Patch My PC Cloud for Multiple Environments Under the Same Customer
Multitenancy can help companies that aren’t MSPs but have subsidiaries or use separate tenants for testing purposes. Allowing them to manage multiple environments under the same company in the PMPC Cloud portal makes things much more organized. Cu...
- Printer Name
- Model Number
- Serial Number (maybe by SNMP for network printers)
- Connection type (e.g. USB,TCP/IP etc)
- Port name
- Addresses (e.g. IP address)
- Driver details
Please add a view in Patch My PC Cloud similar to the 'Show Package Info' from the Publisher. Can be useful to see what the details of the file being used within the package. Especially the Download Url