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We utilize a tool called BeyondTrust (recently renamed, used to be Bomgar) for remote control support in our environment. There is a console and also an agent. I believe that it may require credentials to download updates, but it would still be ve...
As with other Dell products, it would be immensely helpful to have this program patched/packaged with PMPC. I just ran into an issue the other day, with a new laptop, because I had an older version.
We have quite a few systems needing this extension pack and we already use the PMPC application for deploying VirtualBox, so this would help us keep them in lock step as they need to version match.