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https://docs.microsoft.com/en-us/mem/intune/remote-actions/remote-help This is the new in "Preview" remote support app for Microsoft Endpoint Manager (formerly Intune).
Minitab is a powerful statistical program everyone can use... It does require a license.
http://www.minitab.com/en-us/
http://www.minitab.com/en-us/downloads/
Several schools I support have 3D printers that use this Ultimaker Cura printing software. I imagine it could be helpful to other orgs to have this application handled by PMP.
GraphPad Prism is a commercial scientific 2D graphing and statistics software, often used in academic context. It is updated quite often (approx. one update per month).