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Include the customer message of the issue when cases are opened in the initial auto response
This might seem trivial but I was documenting past cases for the handoff of services to a new vendor for our org and since there is no portal to lookup past cases I only had the email's to go from, unfortunately, the 1st email response after openi...
Notify users of EOL products using webhook/email notification settings.
A customer today mentioned that he was unaware of the fact that .net core sdk had been removed from our supported products. This was announced in this KB article - https://patchmypc.com/third-party-software-update-catalog-release-history-april-202...
High security option to allow admin to approve updates, based on metadata
This is because of the Solarwinds issue. If PatchMyPC gets hacked in the future, it could be used to deploy things we do not want into our systems. I would like to see a way for the local admin to approve what is being deployed, by independently v...