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Patch My PC Feature and Application Request

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31 VOTE
Status FUTURE CONSIDERATION
Categories Application Request
Created by Darren McDermott
Created on Apr 9, 2020

Splashtop Business Streamer

Splashtop streamer is required to enable you to remote control the machine. This is critical during COVID-19 as all our users are now working remotely.

  • Attach files
  • Darren McDermott
    Dec 9, 2022

    The latest releases of streamer should auto-update.

  • Admin
    Liviu Barbat
    Dec 9, 2022

    hey Jason, that is correct, it's in the MSI. The best practice is to always change the product code with each new version, and keep the same UpgradeCode. Some vendors don't like to do that.

    @Matt A, yes, thankfully other people clarified that for me.

    That's why I specifically looked at the Streamer MSI today.

  • Matt A
    Dec 9, 2022

    Splashtop Streamer and Splashtop Businesd are NOT the same software. Streamer is installed on the endpoints. Business is installed on IT/support staff devices to initiate the connection.

  • Jason Benway
    Dec 9, 2022

    is it the product code in the MSI? I'd be happy to open a support case with splashtop on it.

  • Admin
    Liviu Barbat
    Dec 9, 2022

    Thank you for providing these details. We considered this application, but, unfortunately, we will mark it as a "Future Consideration" for the moment.
    For these MSI installers, the vendor is using the same product with each release. It's not a best practice.
    Our detection scripts check if the product code exists to see if the app is installed.
    This is problematic given they never change it.

    We'll mark it as a Future Consideration due to this reason.

  • Richard Falley
    Dec 9, 2022

    Splashtop Streamer is a different application that needs to be installed.

  • Niel Nortje
    Dec 9, 2022

    Hi Liviu

    The streamer app is for splashtop business to remote access the end point device

  • Admin
    Liviu Barbat
    Dec 9, 2022

    Are you referring to the Splashtop Business Access? Or is the Streamer a different app?

  • Guest
    Mar 18, 2022

    please add this

  • Simon M
    Feb 5, 2022

    yes please do this one

  • Dylan Brown
    Oct 21, 2021

    Would love to see this implemented too. We recently deployed Splashtop across our domain

  • +18
3 VOTE

splashtop

Merged
PC remoting software
Guest 11 months ago in Application Request 0 FUTURE CONSIDERATION