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Remove Manual Download Email Alerts when a Product's Updates are Paused
When a product update must be manually downloaded (for example, Right Click Tools), it is included as part of the Publishing Service Report email as a warning so that an admin is notified and can take action. However, these warnings occur even whe...
Include the customer message of the issue when cases are opened in the initial auto response
This might seem trivial but I was documenting past cases for the handoff of services to a new vendor for our org and since there is no portal to lookup past cases I only had the email's to go from, unfortunately, the 1st email response after openi...
We use PatchMyPC to uninstall certain unwanted software. We would love it, if there was an option able to be notified when those software are uninstalled. (This feature could be expanded to setup install & update notifications for certain apps...